Best CRM Software for Start-ups in 2022

Best CRM Software For Start-Ups In 2022

Putting your Start-up idea into motion is
a big task in itself for many entrepreneurs. Managing the capital, resources,
staff members, marketing, and so on, becomes very complicated in the initial
years of the business. This is the same reason why many Startups opt for CRM
software that offers various tools which automate most of the crucial tasks of
a business. With the different types of CRM software available in the market,
it becomes easy for start-ups for automate of sales, marketing, operation
aspect, and so on.

 

What is CRM software?


CRM or also known as Customer Relationship Management is a software tool that
immensely benefits an organization or a company to create a good impression and
manage customer relations on behalf of the company through its various tools. The
main aim of CRM software is to manage customer relationships through various
tools that provide features such as automation. However, along with the same,
the tool also helps the business by time management, creating more efficiency,
and easing up the task of the sales and marketing team. There are three types
of CRM software,

A. Operational CRM

B.
Analytical CRM

C.
Collaborative CRM

 

Top 5 CRM Software for Start-ups


The main purpose of any CRM software is to manage customer relations and to
ease up the process of a business. In the case of a newly opened start-up, it
is very crucial for the business that the various processes in different
aspects are automated, and hence selecting the right CRM software is very
significant for Startups. The top 5 CRM software for Startups are mentioned as
follows.


1. Zoho CRM


Zoho Corporation was founded in the year 1996, since then, the company has
launched various software products and tools that are useful for businesses.
One of the reasons why Zoho CRM is on the top of the list is because it
provides software products that are easy to use and hassle-free. Hence, the
software becomes very reliable for Startups.

 

Pros


A
. Using Zoho CRM is very easy. Even a
newbie can easily configure and create a customized template through Zoho CRM.


B. With an entire range of software products and tools available at
hand, it becomes very easy for start-ups to select the right tools as per their
requirement.

 

Cons


A. The Helpline system of Zoho CRM still takes a lot of time to respond
and solve the issue, this can be a hindrance for Startups.

 

Conclusion


With their basic plan starting as low as 800 INR, the software offers a wide
range of tools, and hence it is very feasible for Startups.

 

2. Insightly CRM


Insightly is one of the few CRM software that has its entire focus on customer
relationships and networking. This is one of the reasons why many Startups opt
for Insightly as it helps them to promote their newly established business with
ease as compared to most of the CRM software. One of its noteworthy features is
its lead management tool.

 

Pros


A
. It offers a variety of project
management tools that is very helpful for Startups for managing post-sale
customer relations and creating a good impact.


B. It is very easy to customize the platform and it also integrates very
easily with third-party applications.

 

Cons


A
. To have advanced support and a few of
the other features, you will have to bear some additional costs, which is not
commendable.

B.
They can do well for customer support.

Conclusion


With their free plan limited to just two users, Insightly can be a good choice
for Startups.

 

3. Salesflare


There is many CRM software available in the market, but if you are looking for
a CRM that updates and fills out itself, then Salesflare is your answer. For
Startups to keep a track of all the upcoming updates for a CRM software is a
difficult job and hence Salesflare is the ideal option for the same.


Pros


A
. Salesflare is one of the few CRM
software where you receive a good customer support from the concerned staff.

 

B.
It offers features such as Email automation and sequences, this helps to trigger
emails or sequences manually, which works in favour of Startups.


Cons


A. Although the CRM software is beneficial for Startups and small
businesses, it becomes complex if your business is on a large scale.


B. The navigation of the software could do better, sometimes it could be
confusing for new users.

 

Conclusion


Once you are accustomed with the working of the platform, it is one of the most
useful CRM software for start-ups.

 

4. Agile CRM


Looking for a CRM software with a built-in phone feature? Agile CRM should be
on top of your list. For many users, it becomes a drag to watch out for the
phone built-in feature and hence Agile CRM is very useful in this regard, it
also provides inbound and outbound calling.

 

Pros


A. There is very few CRM software that has a reliable project management
tool and Agile CRM is one of them.


B. All the reporting aspects of the software are very efficient and
provides accurate data.

 

Cons


A
. The interface that is being provided by
the software is difficult for newbies and hence may not suit well for
start-ups.


B. The various features that are provided by the software in the basic
package are less than what it should offer as compared to the other CRM
software.


Conclusion


Although Agile CRM does not come on the top of the list, small-scale start-ups
can definitely try this software.

 

5. Zendesk


From what started as a customer service tool, Zendesk has now evolved into one
of the fastest growing CRM software that competes with several well-known CRM
software in the market. It provides various tools that assist a start-up with
sales, marketing, and lead generation.

 

Pros


A
. To have an advanced user experience,
some even go for metric tracking and Zendesk provides that feature for its
users.


B. It helps with autofill information feature that helps a user to save a
lot of time and effort.

 

Cons


A. There is no 2-way sync integration. Zendesk software only provides 1
way syncing which can be troublesome.


B. There are no pre-defined templates, you need to create everything
from scratch and that can be a disadvantage for Startups.

 

Conclusion


If you avoid a few of the anomalies of the software, it can be a good CRM
software option for a Start-up.

 

 

FAQ’s


1. For a small-scale Start-up, do you really need a CRM software?
Ans
. Yes, it helps you to automate most of
the processes. Furthermore, many CRM software offers free plans.

 

2. Which is the best software for
Start-ups?
Ans
. CRM software such as Zoho, Salesflare,
HubSpot, etc, are few of the widely used software for Start-ups.


3. Which is the most important aspect to look for in a CRM software?
Ans
. A user should watch out for the navigation features of a software.

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